Last updated: 7 August 2026
Drift uses AI to make general immigration information easier to navigate and to help customers prepare for a conversation with an independent lawyer.
What the AI can do
Drift’s AI can:
answer general immigration questions using approved sources;
ask questions that help organise the facts you provide;
prepare a draft summary for you to review;
explain the next step in Drift’s matching or booking process; and
support lawyer suggestions using approved matching factors.
What the AI cannot do
The AI does not provide personalised legal advice or legal representation. It cannot decide that you qualify, tell you which legal step you should take, guarantee an outcome, or confirm that travel or work is legally safe.
AI output can be wrong, incomplete, or outdated. Always check important information against current official sources and review any summary before it is shared.
When to speak with a lawyer
Get qualified legal help promptly if your matter involves a refusal, revocation, detention, removal risk, an expiring status, a legal deadline, uncertain travel, uncertain work rights, criminal issues, asylum or protection, or conflicting information from an authority.
Your choices
You can correct information, decline a lawyer suggestion, ask whether another lawyer is available, or request human support. Drift does not use an AI answer as a final legal decision about you.
Your information
AI conversations and customer-provided information are handled as described in our Privacy policy. Please share only what is needed for the question or service you are using.
Contact
For platform or AI concerns, email [email protected]. For privacy questions, email [email protected].